Assistant Help Desk Technician | UAB "Manpower Lit" /

IT darbo skelbimai



Pilnas etatas Assistant Help Desk Technician

| UAB "Manpower Lit" | Vilniuje

Manpower Client is a technology services company providing information technology and consulting services to businesses and governments. The company operates in more than 70 countries and has more than 155,000 employees. As the world’s leading independent, end-to- end IT services company, it is uniquely positioned to lead digital transformations — creating greater value for its clients, partners and shareholders, and presenting growth opportunities for employees.

Currently our Client is looking for a new team member for a temporary (6 month) assignment.

Essential job functions:
• Answers help desk telephones and responds to basic customer inquiries to ensure customer needs are met;
• Assists customers in resolving basic technical problems by providing guidance regarding software and hardware problems;
• Resolves and/or refers more complex technical problems through a defined escalation process
• Logs and tracks inquiries using a problem management database;
• Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.

We expect that you:
• Are fluent in English;
• Have previous customer service experience;
• Are genuinely interested in IT;
• Have excellent communication, multitasking and problem-solving skills;
• Are flexible regarding different shifts in the afternoons/evenings/nights/weekends;
• Are open for a temporary position.

Company Offers:
• Flexible working hours and ability to successfully handle work and studies at the same time;
• Job opportunity in a worldwide company;
• Dynamic work environment within highly skilled global team.

Sounds like you? Apply at:

Naujausi IT darbo skelbimai UAB "Manpower Lit"


Junior Security Analyst | UAB "Manpower Lit" | Vilniuje Pilnas etatas

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Paskelbimo data: 2018-01-08
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