Support Technician | HITCONTRACT / IT-darbas.lt


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Pilnas etatas Support Technician

| HITCONTRACT | Göteborg, Sweden

For our customer, we are looking for a Support Technician

Job description: The Support Technician resolves accepted cases registered by Helpdesk Front, or eventually cases transferred from another Helpdesk. Support Technician carries out the 1st-level-support according to the Support process. Time Critical Support TUVE GTO Plant (evening shift), You will join the Time Critical Support team as a Support technician. (Evening shift) The factory has started up a second shift since last autumn. The team works closely with the production environment to make sure that the IT equipment in the factory is up and running. Core Responsibilities: Your primary work will consist of supporting and do preventive maintenance of the IT equipment in the local Volvo Plant. All of our activities are carried out in close contact with our customer.

Required skills: • Experience from working with technical support in a production environment. • Excellent knowledge of computer hardware and software. • Knowledge of LAN and WAN communications (TCP/IP). • Service minded and experience from working in customer contacts. • Good communication skills in English, both spoken and written. • Driving license.
We regard the following qualities as particularly important: • A positive and structured approach • Service minded and customer-focused • Excellent teamwork skills • Problem analysis and solving • Proactive and decision taking • Able to see improvements.

Preferred skills: AD knowledge • Experience from working in projects • Knowledge about PC equipment in factory environment • Knowledge about Forklift PC hardware and software.

LAN/WAN 3-5 Years Essential
Software 1-3 Years Essential
Hardware 1-3 Years Essential
Technical Support 1-3 Years Essential
Active Directory 1-3 Years Preferred

https://hitcontract.lt/en/jobs/support-technician




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Paskelbimo data: 2017-09-05
Peržiūrėtas: 397 kartų