IT Specialist/IT Service Manager | HITCONTRACT / IT-darbas.lt


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Pilnas etatas IT Specialist/IT Service Manager

| HITCONTRACT | Stockholm, Sweden

For our customer, we are looking for an IT Specialist/ITService Manager

Job description:

Our Customer is growing quickly, and they are expanding their Corporate IT team. The team provides support to the company employees in Sweden, Norway, and Denmark. You will be responsible for maintaining and supporting the daily operation of the helpdesk ticketing, desktop support, printing services, telecommunication services (WAN, LAN, WLAN) and application services. You confirm the overall troubleshooting and small development. You are working with vendors and suppliers and coordinating successfully their services.

As a part of your role, you will work in a dynamic environment with many different technologies, systems and services and people, and you will be able to learn and use your expertise and experience to help to improve and influencing the IT service.

Serve as the key point of contact for business counterparties.

Co-operation with corporate IT organization. You have a reporting responsibility to corporate IT level. You are part of growing the international team and present IT on a local level.

Responsibility for planning and evaluating overall architecture and also daily operational activities with IT service responsible persons.

Coordinating Outsourced IT vendors.

Coordinate the support and maintenance of office equipment (PC’s) and hardware. Arranging for support and life cycle services from external vendors.

Coordinate the printing services of external supplier according to agreed service levels.

Coordinate the infrastructure and datacenter services of external supplier according to agreed service levels.

Coordinate the network services of external supplier according to agreed service levels.

Perform regular follow-up of licensing status.

Required skills:

Requires bachelor’s degree in information technology, engineering, computer science or equivalent
3+ years of IT experience in a rapidly scaling organization
Strong in-depth knowledge of platform software and databases
Fluent English skills (language in IT team)


Preferred skills:

Excellent problem-solving skills and willingness to get the job done
Excellent communication skills
Excellent time management, project management, organization and planning skills
Experience with remote desktop application environment and terminal servers
Experience with documenting processes and procedures
Knowledge of license management
Ability to troubleshoot
Ability to rely on experience and judgment to plan and accomplish goals
Ability to work independently and collaborate well in a team setting
Proactive, enthusiastic and proven rapid learning capabilities

https://hitcontract.lt/en/jobs/it-specialist-it-service-manager



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Paskelbimo data: 2017-07-13
Peržiūrėtas: 412 kartų