Application Support - Java, Oracle | HITCONTRACT /

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Pilnas etatas Application Support - Java, Oracle

| HITCONTRACT | Göteborg, Sweden

For our customer, we are looking for an Application Support

Job description:
We are looking for an Application Support to work with connected solutions at our customer's organization. The main responsibility is to manage application support for global solutions by taking care of incidents and requests. The team you will join follows well defines processes to ensure quality in delivery. You will be carrying our 2nd line support and provide support services to customers and users. This requires communication with different global sites and departments.

Main responsibilities are:
Supporting customers by handling incidents and requests
Analyzing and resolving incidents
Identifying potential solutions for defects
Knowledge management by documenting and sharing knowledge
Status communication to customers and stakeholders
Contributing with suggestions to improve deliveries
Participating in maintenance and deployment activities.

As a person you need to be analytical, problem-solving, a team player and have a service-minded attitude. You are expected to be self-driven and ready to take on new challenges.

Required skills:
Customer focus and process knowledge
Collaboration mindset within and across teams
Absolute necessary that you are fluent in both written and spoken English.
Experience in all or most of the following areas:
Knowledge in handling Java/JBOSS based applications
Oracle 10/11, SQL o Unix/Linux

Preferred skills:
Working experience with Application support

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Paskelbimo data: 2017-05-29
Peržiūrėtas: 1666 kartų