Technical Service Owner (Storage/SAN) | TEO LT, AB /

IT darbo skelbimai



Pilnas etatas Technical Service Owner (Storage/SAN)

| TEO LT, AB | Vilniuje

We’re establishing a new Service Delivery Team, which will be responsible for technical service catalog management, service management and improvement. Technical Service Owner will be responsible for delivering particular technical service within the agreed service levels working directly with technical service administrators, technical platform owners, service delivery managers and business product owners. He will ensure quality, availability, capacity, continuity, CSI, adherence to compliance requirements and adequate request fulfillment for the service.

Main Responsibilities:

  • Technical service management through its lifecycle.
  • TCO and ownership of budget use.
  • Availability and service continuity.
  • Problem analysis and management.
  • Knowledge and information management.
  • Quality and performance analysis, testing and reporting.
  • Part in strategic development roadmap creation and implementation.
  • Continuous improvement of technological service, request fulfillment and related processes.
  • Consulting of Service Delivery Managers and other company unit representatives.
  • Coordinating 3rd parties if present.

We hope that you have:

  • University degree in IT/Telco.
  • Great ITIL understanding.
  • At least 2 years’ experience in IT/Telco related positions.
  • Experience in IT service management is beneficial.
  • Project management skills.
  • Excellent analytical and problem solving skills.
  • Excellent oral and written communication skills.
  • Ability to demonstrate independent work initiative.
  • Good Lithuanian and English skills.

We offer:

  • Excellent work conditions and possibility to work in the company, which is guided by international management standards.
  • Competitive salary and extra benefits.
  • Continuous challenges and opportunities to develop yourself professionally.
  • Horizontal and vertical career opportunities in TeliaSonera group.
  • Friendly and growth inspiring team of professionals.

Confidentiality guaranteed. Only selected candidates will be informed.

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Paskelbimo data: 2015-12-18
Peržiūrėtas: 4396 kartų